Terms of Service

These Terms of Service govern your use of the Dockee website and the purchase of our marine furniture. By accessing the site or placing an order you agree to these terms.

Orders and acceptance

All orders are an offer to purchase and are subject to acceptance by us. We reserve the right to decline or cancel an order, including where a product is unavailable, a bespoke commission cannot be met, or where we identify an error in pricing or description.

Pricing and payment

Prices are shown in the currency indicated at checkout and may change without notice. Payment is taken through our secure payment providers. You confirm that the payment details you provide are valid and belong to you.

Products and craftsmanship

Our products are made from marine-grade materials such as reinforced PVC and drop-stitch fabric, with a teak-look top surface on selected pieces. Tone and finish can vary slightly from piece to piece; such minor variations are normal and not a defect. Product images are representative.

Tailor-made commissions

Bespoke and tailor-made pieces are made to your specification. Because they are produced uniquely for you, they may be subject to separate lead times, deposits and cancellation terms, which we will confirm before your commission begins.

Warranty

Our products are covered by a two-year manufacturer warranty, running from the date of delivery, against defects in materials and workmanship under normal marine use, subject to reasonable care and maintenance. The warranty does not cover ordinary wear, misuse or damage from accident or improper installation.

Limitation of liability

To the fullest extent permitted by law, our liability arising from your use of the site or the purchase of our products is limited to the amount you paid for the relevant order.

Contact

For any question about these terms, contact us at [email protected].